With all of the unbundling of airfares going on it is not surprising that business travelers are finding it difficult to keep the daily changes and added fees straight. Not all travelers are lucky or savvy enough to effectively weigh so many confusing options.
The changes are producing some interesting changes in consumers, too. A recent survey by the Consumer Travel Alliance (CTA) says that travelers now pay as much as 54 percent of the ticket price in additional “hidden” fees.
If you examine them more closely, you’ll see that current airline websites, third-party travel agencies, and travel-industry reservation systems aren’t equipped to display all of the ups and extras. So most travelers can’t find out what their travel will really cost until after they make the fare purchase and start buying extras on an ad hoc basis.
Read on to see just how the CTA’s survey shakes out here.