International airline passengers want self-service extended from online booking and kiosk check-in to security and passport control and boarding their flights, according to a new study.
The report, based on surveys taken at seven major airports on five continents, said most travelers also want more automation for handing in baggage and paying excess fees, reporting missing [...]
Take your seat, buckle your safety belt and get ready to shop! Shop? Yes, onboard shopping is about to take off in a big way.
In their search for new ways to make money, airlines are planning to use technology to its fullest, offering everything they can for sale to the captivated—and captive—traveler. New technology in [...]
Ugh. Now I am not only going to be packing and rushing to the airport at the last minute, if I book my business trip with Continental, I guess I’ll need to pack a lunch, or be prepared to pay for my meal.
The airline rolls out a new menu of snacks and meals for coach [...]
I don’t know about you, but I love, love, love Google Street View, and its panoramic, street-level views of locations. And now it’s even better. As of this past week, its images now encompass all seven continents, including Antarctica. I would never even think of leaving for a business trip without checking out my destination [...]
I just thought this was more of a convenience when I first noticed it was happening some months back, but apparently, it is a trend, likely brought on by the economy, though I can’t be sure. Could be a reaction to the busy lives we are all leading these days.
So when I saw business people, [...]
There’s a trend that is continuing to pick up steam in the world of business travel that could be pointing to growing opportunities for corporate housing to overtake luxury and extended stay hotels.
The big, beautiful hotel desks of days gone by are also making their way out of the industry, slowly but surely.
Big hotels, luxury, [...]
If you’re trying to figure out how and when to cash in all the frequent flier miles you’ve earned on the road for work or your business, the new report from IdeaWorks is a good read (while you‘re waiting to board your next flight, of course). Over the span of two months, they made 6,160 [...]
With all of the unbundling of airfares going on it is not surprising that business travelers are finding it difficult to keep the daily changes and added fees straight. Not all travelers are lucky or savvy enough to effectively weigh so many confusing options.
The changes are producing some interesting changes in consumers, too. A recent [...]
Thanks to new
Federal Reserve regulations and the CARD Act of 2009, credit, debit, and ATM card users are now protected from a battery of abusive practices and outrageous fees. Well, everyone but business travelers, that is.
One area that both the regulations and the law ignored were fees imposed on transactions that banks and financial institutions [...]
We talk about business travel a lot, and there is a lot to cover.
Almost as important as the state of air travel, the cost of corporate housing and whether or not corporate travel budgets are being cut is being able to navigate your way through many different cultures, especially if you travel internationally.
If you travel [...]